Managing Tenant Relations and Communication
-
Register
- Non-member - $55
- Member - Free!
A customer service-centered approach to tenant relations and effective communication not only is the best way to improve tenant recruitment and retention; it also can help create a sense of community that extends to building staff, service providers and even owners. Maintaining a positive tenant relationship involves regular communication, anticipating their needs, and being proactive. Attend this session to learn:
- The importance of reliable communication and different channels for tenant notification based on the urgency of the message.
- How to create an openness and trust that strengthens the relationship between landlord and tenant.
- How to focus communications on what creates value for the asset, based on what is valued by tenants.
Course length: 30 Minutes
CE Credits: .5
Alice Myers
Managing Director, Kennedy Wilson
Alice Myers is a committed professional with over 25 years diverse knowledge in the industry and is a broadly experienced operations leader in real estate management. A strong positive attitude accompanies Alice which has allowed her to succeed in every task she undertakes. Currently, as the Managing Director at Kennedy Wilson, she is responsible for all aspect of managing Kennedy Wilson owned assets in Southern California, and a large third party office and retail portfolio.
Alice enjoys the challenges that new projects offer and is well known for her willingness to “go the extra mile”.
Complete
Next
Failed
Available
Locked