FAQs

Q: Do I have to create new login information?

A: No. The Online Learning Center (OLC) is tied to your bomagla.org account using Single Sign On (SSO). Use your bomagla.org login information to log into the OLC.


Q: How do I access content in BOMA/GLA’s Online Learning Center?

A: Once you have a content item selected, click the “Register” link. You may access that content immediately from the “Contents” tab on the “You Are Registered” results. To access the content at a later date (on-demand), you can register now and visit “My Dashboard" (on the right-side navigation pane) later. “My Dashboard” will save all content that you have registered for until it expires. 


Q: How do I cancel my registration or get a refund for a live event? 

A: Please contact education@bomagla.org or 213-629-2662 ext.111. Click here to view our cancellation policy


Q: Where can I go to update my profile information?

A: To change your OLC profile information click on your name in the menu bar on the left side of your screen or visit https://elearning.bomagla.org/profile


Q: How do I define my interests to ensure the most accurate recommendations are displayed under the “Recommended for You" section? 

A: To define your interest areas, please visit the "My Interest Categories" section under "My Profile". 


Q: How many continuing education credits is a course worth?

A: It depends on the length of the course. Continuing education guidelines still apply to the Online Learning Center (1 credit for every 60 minutes).


Q: What are the system requirements for accessing a webinar? 

A: Users must access the webinar with an HTML 5 supported web browser. You will have these features if you have the most up to date version of Chrome, Firefox or Microsoft Edge Browser. If you are unsure click here to test your system.

For technical assistance, contact 213-629-2662 ext.105 or membership@bomagla.org.


Q: Do I get a discount if I purchase multiple items?

A: BOMA Greater Los Angeles members receive a discount of 15% off when three or more products are purchased in a single transaction.


Q: I have other questions (not addressed in this section), how do I contact Customer Support? 

A: If you need assistance with registration, or accessing content that you registered for, please contact education@bomagla.org or 213-629-2662.